../ ch04 audio book.mp3 27-May-2021 14:10 79M ch04 case studies.pptx 27-May-2021 14:10 1M ch04 comprehensive lecture outline.docx 27-May-2021 14:10 54K ch04 comprehensive slides.pptx 27-May-2021 14:10 4M ch04 focused lecture outline.docx 27-May-2021 14:10 54K ch04 focused slides.pptx 27-May-2021 14:10 4M ch04 learning objectives.pdf 27-May-2021 14:10 264K