../ ch11 case study.pptx 27-May-2021 14:10 1M ch11 comprehensive lecture outlines.docx 27-May-2021 14:10 54K ch11 focused lecture outline.docx 27-May-2021 14:10 45K ch11 focused slides.pptx 27-May-2021 14:10 3M ch11 lecture.pptx 27-May-2021 14:10 4M